Frequently Asked Questions

🔹 ABOUT OUR SERVICE

Are you a regulated immigration adviser or solicitor?
Yes. Clear Visa is a trading name of Your Legal Consultancy Ltd. We are fully registered and regulated under the Immigration Adviser’s Authority (IAA). You’ll be advised directly by an experienced legal professional.

Do you have a physical office?

We operate primarily online. This allows us to serve clients nationwide and internationally without the costs of a traditional law firm — while still providing personal, expert advice.

Can I trust an online-only firm?

Absolutely. We use secure legal platforms such as Clio and Microsoft Teams to handle your case confidentially. You’ll have direct access to your adviser and full transparency throughout.

How do I communicate with you?

We offer consultations by phone, Zoom or Microsoft Teams — whichever works best for you. We’re flexible with timing to fit around your schedule.

🔹 FEES AND PAYMENTS

How much do your services cost?

We operate on a clear, fixed-fee basis — no hidden charges. You’ll receive a written quote before we begin any work.

Do you offer payment plans?

In some cases, yes. We understand legal fees can be a stretch and may offer staged payments depending on the service and timeline.

How do I pay you?

We accept bank transfers and secure online payments. You’ll receive an invoice with payment instructions via our client platform.

🔹 CONSULTATIONS & PROCESS

Do you offer free consultations?

We offer a free initial discovery call to understand your situation and recommend next steps. For detailed case advice, we offer fixed-fee consultations.

What happens after I book a consultation?

You’ll receive a booking confirmation with details for your call. After the session, we’ll send a summary and a formal client care agreement if you choose to proceed.

What do I need to prepare for the consultation?

Any documents from the Home Office, correspondence, or ID. Don’t worry — we’ll guide you step-by-step.

🔹 APPLICATION TYPES

Do you handle all immigration applications?

We support most individual, family, and employer-based routes — including Spouse Visas, Skilled Worker Visas, ILR, Naturalisation, and Appeals. If your case is outside our scope, we’ll let you know.

Can you help if I’ve been refused a visa?

Yes — we specialise in complex cases, including administrative reviews, tribunal appeals, and reapplications.

Do you handle employer sponsor licences?

Yes, we help businesses apply for and manage their sponsor licences and Skilled Worker sponsorships.

🔹 DATA & SECURITY

Is my personal information safe?

Yes. We are registered with the Information Commissioner’s Office (ICO) and use encrypted platforms to protect your data.

Will my case be confidential?

Absolutely. Client confidentiality is at the heart of everything we do.

💬 Still have questions?

We’re happy to help. [Contact us] or [Book a consultation] and we’ll respond promptly.